How to Transfer Jet Airways Credit Cards to Amex or ICICI

With Jet Airways no longer operating, redeeming JPMiles for good value has become more difficult. Since I already have a substantial JPMiles balance, I decided to stop accumulating more and swap my Jet Airways co‑branded cards for better alternatives across multiple issuers. Below I describe the process and outcomes of those swaps.

I replaced cards from American Express and ICICI Bank. The experience varied by issuer, with different timelines, customer service interactions, and outcomes. I’ve summarized each swap and the lessons learned so it may help others considering similar moves.

Swapping Amex Jet Card

American Express set up a dedicated team to handle Jet co‑brand cardholders, and they offer options to convert those cards into other Amex products when available. At the time I made the request, companion card offers included Plat Travel and Plat Reserve at no additional fee for supplements. There were also limited offers for the Plat Charge Card at a discounted fee bundled with voucher credits.

A complication for me was Amex’s product limit: a maximum of 2 credit cards and 1 charge card per customer. When I requested a Plat Reserve as a companion replacement, the initial request was taken but ultimately rejected due to this limit.

After more than ten calls that did not resolve the issue, I escalated the case. The resolution required closing my Jet card before Amex could process the Reserve application. I had previously applied for Reserve and was denied for the same product‑limit reason, so Amex closed the Jet card and reprocessed the earlier Reserve application on my behalf.

Because my Jet card was close to its renewal date, Amex refunded the fee on a pro‑rata basis, which saved roughly Rs.1,400. The end result: I now hold the Amex Reserve card.

Why choose Reserve? There wasn’t a single decisive reason. The Reserve offered a welcome combination of benefits: welcome points and vouchers for supplementary cards that, when I optimize redemption of Amex Membership Rewards, provide strong value relative to the fee. In short, the math worked in favor of keeping the Reserve for now.

Update: My account was later updated to a lifetime‑free variant of the card.

Swapping ICICI Jet Card

I’d been using the ICICI Jet Sapphiro card for some time and accumulated a good number of JPMiles, especially during promotional periods. Despite useful benefits such as access to DragonPass lounges through Dreamfolks, I rarely used the waived base‑fare Jet ticket benefit. When the card renewed, I chose to close it and pursue other ICICI products instead.

My first outreach was for the ICICI Emeralde card. ICICI collected my details and asked me to wait, but the process stalled for more than two weeks. During that time I applied for the ICICI Coral Amex card and received it. After receiving Coral, I closed the Jet Sapphiro card. Within a week ICICI called back regarding Emeralde; I accepted that offer too. As a result, I now hold both the Emeralde Amex and Coral Amex cards, and I also retain my Amazon Pay co‑brand card.

Note: During the application process for Coral and Emeralde, some requests failed with unclear error messages. I had to reapply for both cards. This appears to be a technical issue on ICICI’s side rather than an eligibility problem, so allow extra time and expect occasional follow‑ups.

Bottomline

If you can still redeem JPMiles through partners such as Etihad at acceptable value, it may make sense to keep Jet co‑branded cards for now. If you no longer find value in the Jet Privilege ecosystem, switching to other issuer cards is a sensible step. Both Amex and ICICI offer attractive alternatives, but be prepared for occasional delays, product‑limit rules, and technical hiccups during the swap process.

Have you swapped any Jet co‑brand cards recently? Share your experience and any tips you picked up during the process.